Support

Transform your business challenges into triumphs,
with our premier Technical Support Services

đź’Ť Providing IT Support to users and being the first point of contact for problem resolution, designed to perfectly meet your unique business needs.

Online Ticketing Support System

  • Create and open a support ticket and track progress
  • Solve frustrating PC & Mac issues
  • Allow our support agents to remotely connect to your device
  • Purchase a new service
  • Browse the knowledgebase and frequently asked questions

Forge valuable partnerships
with our Technical Support guidance’

Ready to get started?

Simply reach out to our team, share your business goals, and we’ll swiftly create a strategic roadmap that turns visions into success stories.

Need to make changes to your plan?

Certainly! As long as you provide us with a 45-day advance notice, you can modify your strategy up to two times without incurring any additional charges.

What if I need to cancel?

For events rescheduled within 45 days, there will be a full payment requirement for perishable items. However, we strive to collaborate closely with you to address any unforeseen circumstances.

How is billing handled?

To process your engagement with us, we request a 50% initial payment upfront, followed by the remaining 50% due 24 hours prior to your scheduled consulting session.

Managing guest invites explained

Navigate easily through our efficient online platform where you can effortlessly handle guest invitations in the designated “Invites” section—either independently or with our assistance.

How can I request an invoice for my purchase?

Absolutely! To obtain an invoice, simply reach out to our customer support team and share your purchase number for quick assistance.

Need any further assistance?

Unable to find the information you need? Feel free to get in touch. We’re here to help.